Return Policy
We want you to be satisfied with your piece. If you’re not, you may return it within 14 days of receiving your order.
Eligibility
- Items must be unworn, in their original condition, and returned with all packaging.
- Bespoke, engraved or custom-made pieces cannot be returned unless faulty.
How to Return
Please contact us at [your email] within 14 days of delivery.
We’ll provide return instructions and the return address.
Refunds
Once we receive and inspect the item, refunds are issued to your original payment method.
Please allow 5–7 working days for processing.
Exchanges
We’re happy to arrange an exchange for standard items, subject to availability.
Faulty Items
If your piece arrives damaged or develops a fault, contact us and we’ll put it right.
Return Postage
- Customers are responsible for return postage unless the item is faulty.
- We recommend using a tracked service as we can’t take responsibility for items lost in transit.